Drew was my guest on the Business901 Podcast. Our talked centered around on how Drew used the Lean tool of Value Stream Mapping. I think you will be surprised by a few of his answers. 
Drew is currently Managing Director for Change Management Associates. CMA provides Lean Enterprise Consulting and Organizational Development services to industrial and service organizations representing a wide variety of industries including: Healthcare, Transportation, Distribution, Education, Financial Services and Manufacturing. Drew first became involved in the development and delivery of innovative Business Improvement programs while working for General Electric in the 1980s. In 1990, Drew left GE to form CMA. Since then, he has utilized his diverse experience to help develop creative solutions for the companies with whom CMA works, in order to improve their business performance.
In 2004, Drew co-authored a book titled, “The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes
Related Posts:
Considering Lean, Check out this Lean Journey
Using FIFO in the Value Stream Mapping process for Marketing
Using Value Stream Mapping Software
Following the Customer’s Need in your Value Stream Map
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